Privacy Policy
At CalxBook, we are committed to safeguarding your privacy. This policy outlines how we handle your personal data in accordance with Indian privacy laws.
1Introduction
This Privacy Policy explains how HPRN Technology Private Limited (operating as “CalxBook”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you access or use our website at calxbook.comand related services, including our learning marketplace, 1:1 mentorship, webinars, live classes, and placement-referral features (collectively, the “Platform”).
CalxBook operates the Platform as an intermediary that connects learners (“Users”, “you”) with independent mentors, instructors, and experts (“Mentors”). By accessing the Platform or providing your information, you acknowledge that you have read and understood this Policy.
2Who We Are (Data Fiduciary Details)
Under the DPDP Act, CalxBook is the “Data Fiduciary” that determines the purpose and means of processing your personal data. You may contact us using the details below:
3Scope, Eligibility & Consent
The Platform is intended only for individuals aged 18 years or older. We do not knowingly collect personal data from anyone under 18. If we discover that we have inadvertently collected data from a minor, we will purge it immediately. By registering, you confirm that you are of legal age.
Where we rely on your consent to process personal data, that consent is free, specific, informed, unconditional, and unambiguous, given by a clear affirmative action. You have the right to withdraw your consent at any time, although doing so may limit your access to certain features of the Platform.
4Personal Data We Collect
We collect information to provide and improve our services, categorized as follows:
Information You Provide
Account profiles (name, email, password, role, goals), booking logs, communications with Mentors, query tickets, and billing details.
Information Collected Automatically
Technical usage statistics (IP address, browser parameters, operational system, referring URL, logs, and cookie identification).
Third-Party Information
Transaction validation from payment processors and educational completion logs from Mentors.
5How & Why We Use Your Data
We process your data only where we have a lawful basis. Below is an overview of why and how your details are used:
| Purpose | Lawful Basis |
|---|---|
| Account setup & registration | Consent / Contract Execution |
| Connecting users & session delivery | Contract Execution |
| Payment processing & refunds | Contract / Legal Compliance |
| Support & grievance management | Legitimate Use / Legal Compliance |
| Securing the platform & fraud prevention | Legitimate Use |
| Compliance with court orders & law | Legal Obligation |
6Payment Information
CalxBook integrates with verified, PCI-DSS compliant third-party payment gateways to handle fee capture and Mentor disbursements.
9Your Rights as a Data Principal
Under the Indian DPDP Act, you possess several rights regarding the data we process:
Access & Summary
Review the summary of your personal information stored with us.
Correction & Completion
Correct, update, or complete any inaccurate profile details.
Erasure
Request deletion of files where retention is no longer legally required.
Consent Withdrawal
Withdraw your authorization for processing details at any time.
Nomination & Redressal
Nominate an individual to manage rights in case of death or disability, and file complaints.
To trigger any request, mail us at privacy@calxbook.com. Identity checks will be applied prior to processing requests.
10Data Security & Retention
We use transit encryption (SSL/TLS), strict access permissions, and periodic checks to secure data. While we implement strong industry safeguards, no transmission method is 100% secure.
We retain personal data only for the timeframe required to deliver requested services, complete invoicing logs, satisfy tax checks, or fulfill legal obligations. Inactive account data is deleted or anonymized.
11Grievance Redressal
In compliance with the IT Act 2000 and DPDP Act 2023, the designated Grievance Officer details are published below:
12Contact Us
If you have questions about this Privacy Policy or our data practices, please get in touch: